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This report brings together case studies and examples from 30 senior leaders across the Forum about the opportunities and challenges that flexible and new ways of working bring; as well as useful examples about how organisations are managing flexibility at work including for those employees who cannot work from home.

The report outlines five key principles organisations should be considering when exploring flexible working:

  • Ensure any approach is team-centric
  • Support your people leaders to lead well in a hybrid world
  • Ensure you have guardrails, or parameters in place
  • Move to outcome focused performance or KPIs
  • Remain curious and ask your people what they need.

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