User-centred design as part of Human Factors | Te hoahoa ā-kiritaki hei wāhanga o Ngā Āhua Tangata
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Sarah Lakomy is an industrial designer and a Master’s student at Massey University. She’s also in the improvement and innovation team at her local hospital. Sarah explains how she used Human Factors models to design Hatch, a bassinet that encourages maternal bonding and helps parents give their newborns independent care in the directly after birth.
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